It’s a truly demoralizing experience to have your website get hacked. It feels personal, and it feels overwhelming. If you’ve experienced this in the past or are experiencing it now, I truly am sorry. It’s estimated that as many as 30,000 websites are hacked every single day, so you are not alone. The good news is, with some help, you can get your website up and running once again.
1. Contact your website host provider.
The first thing you should do when your website gets hacked is contact your website host provider. Your website might be one of many websites that were hacked on your website host’s server, and if not, your host provider will want a heads up yours has been compromised.
2. Take your website offline
Depending on your website host and what kind of website you have, you may be able to do this right away. For some websites, the control for taking your website offline is in your hosting control panel. If your website is redirecting to another page or displaying content other than what you put there, taking your website offline will keep your visitors safe while it gets worked on.
3. Run anti-virus software
Sometimes your website can get hacked because of malware that’s already on your computer, and sometimes your computer gets infected from your website. Either way, you’ll want to make sure your computer and all your information is secure.
4. Contact your web developer
In order to get malware off of your website, you’ll need to talk to someone who is competent and someone you can trust to clean your website. A web developer will help you figure out how your website got hacked, remove any extra code, repair corrupted code and help you add security.
5. Change all your passwords
You’ll want to change any password connected to your website, so that includes the password to your website hosting. When coming up with a new password, make sure it’s hard to guess, contains at least eight characters, has one uppercase letter, one lowercase letter a number and a symbol.
How Web Pages That Sell Can Help
If you’re currently experiencing a website hack, we can help. Our service, Speedy Sites and Malware Protection will clean off any malware currently in your website and provide ongoing protection so you can have peace of mind in the future. To get started, you can click the banner below or contact me if you’d like to discuss what’s happening on your website.